Terms & Conditions
www.kioscollection.com is owned by Kio’s Collection of Aklaw Consultancy Services (PVT) Ltd and powered by shopperz.lk . If you have any questions regarding the Website or these terms and conditions, or any other questions and complaints regarding the products you can contact us through:
Tel. No – 076-667-4540
Registered in Sri Lanka
Registered No: PV70131
Terms and Conditions
These terms and conditions were set and published on the 4th of August 2016
The terms and conditions and any other policies that are published here apply to your use of the Website and for any products and services that you purchase through Kios Collection including all orders submitted by you for any products or services made available by us for purchase over the Website and Applications. By accessing this Website or the Applications you agree to these Terms and Conditions. If you do not agree to these Terms, you must stop using this Website and all Applications immediately. Please note that all options available on our Website may not be available when using a mobile device.
Usage of the website
that the information you provide when you register on the Website is not
misleading, and is true and accurate in all respects and you will notify our
customer service team of any changes to that information.
We may change, withdraw, or suspend access to the Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you. Kios Collection may deny you access to the Website at any time in its sole discretion. Examples of when we may so deny you access include but is not limited to where we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.
You many not use our products, website or any other applications including the name KiO, any links or any other material for any illegal or unauthorized activities. Kios Collection has the right to remove any material or posting you make on the website in Kios Collection's sole discretion based on its appropriateness.
We may offer you the ability through the Website to check the availability of certain products. The level of stock availability shown will be updated regularly but it does not guarantee that the product checked will be always available and we do not take responsibility for any plans that you had set based on the quantity available as we do not have the facility of reserving products.
Purchasing and payments
Once you place the order and receive the confirmation via a payment through a credit card please note that refunds will not be available, and only an exchange or size adjustment will be done (refer the returns policy below as well)
The payment methods that have been listed in the website are threefold; either the payment can be made through
· An E Cash payment such as a credit card, Debit card or Ez Cash*.
· On Cash On Delivery (Please note an additional charge will be charged when its delivered on cash on delivery)
· A direct Debit to our account number which will be provided to you when you contact us after you select the basic option as direct debit payment.
*Our payment gateway is powered by Sampath Bank PLC, and is a fully secured payment method, therefore we do not have access to any of the credit card information that you enter while purchasing. We currently accept Visa and Master cards and will facilitate payments through AmEx cards in the near future as well.
The delivery fee will depend based on the payment method that you select and the delivery location, please note that if you select cash on delivery out of Colombo the COD fee of the courier company will apply.
Our products will be delivered to your doorstep by either a courier firm or our personal delivery service at a time specified by you, however if you are unable to collect the item at the time of delivery, and the product is returned to us you will have to pay an additional fee for the delivery again or collect it from the courier company or our head office on a day given by us.
Collection of Information
We will not collect any confidential information of yours such as your credit card information and other personal information which is not available to us through any illegal means, therefore our website will be safe for you to browse through and purchase whatever the products that you require, however by ticking the check box ( Optional ) we will be sending you promotional material of KiO’s Collection including any discounts and promotions we will be having.
Prices and products
The prices and products displayed on the website might be changed or removed on KiO’s Collections sole discretion.
For any queries, clarifications or complaints please write to us at
Aklaw Consultancy Services (PVT) Ltd.
3rd Cross Road,